⚖️ Privacy Policy

Effective Date: October 27, 2025

1. Who We Are

We are PINK BERRY s. r. o.
Priemyselná Štvrť 221/2, 083 01 Sabinov, Slovakia
Company ID (IČO): 55828302
E-mail: info@keeprivacy.com
Phone: +421 944 150 451
We operate the e-shop at www.keeprivacy.com (“Website”).

We act as the controller of your personal data under the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Why and How We Process Your Personal Data

We process your personal data to operate our e-shop, deliver digital products, handle orders and communication, and meet legal obligations.

2.1. When You Contact Us

If you send us a message via the contact form or email, we process the data you provide:
Data: name, email address, and any other details you include.
Purpose: to respond to your inquiry.
Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
Retention: up to 1 year after our last communication if no contract is concluded.

2.2. When You Make a Purchase

When you buy a digital product, we process:
Data: name, surname, billing address, country, email, and (optionally) phone number.
Purpose: to process and deliver your digital order, manage payments, provide invoices, and fulfil legal duties (tax, accounting).
Legal basis:

Performance of a contract (Art. 6(1)(b) GDPR)
Legal obligation (Art. 6(1)(c) GDPR) for tax/accounting compliance
Retention: for the duration of the contract and for 10 years thereafter (statutory retention under Slovak law).

Payment details are processed through PayPal or your bank, which act as independent controllers of payment data. We do not store your full card or bank information.

2.3. Newsletter and Marketing Emails

If you make a purchase and have not opted out, we may send you occasional updates about new products or services.
Legal basis: our legitimate interest in direct marketing (Art. 6(1)(f) GDPR and § 62 of Act No. 452/2021 Coll. on Electronic Communications).
Retention: for up to 3 years from your last purchase or until you unsubscribe.
You may unsubscribe anytime by clicking the link in our emails or contacting us at info@keeprivacy.com.

3. Who Has Access to Your Data

We keep your personal data secure and share it only with trusted service providers who help us operate our e-shop:

Webhosting and e-shop platform providers
Payment processors (PayPal, banks)
Email service providers (transactional and newsletter)
Accounting and legal advisors (for compliance)

All processors act under written agreements and follow GDPR obligations.
We do not transfer your personal data outside the European Union unless necessary for technical services ensuring equivalent data protection.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
We do not use automated decision-making or profiling.

5. Cookies

Our Website uses cookies and similar technologies.

Necessary cookies: essential for proper functioning of the website (cannot be disabled).
Analytics cookies: help us understand how visitors use our website. Activated only with your consent.
Marketing cookies: used for advertising and remarketing. Activated only with your consent.

When you first visit our website, a cookie banner will allow you to accept or reject non-essential cookies.
You can change your preferences anytime or delete cookies in your browser settings.

For guidance on managing cookies:

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

Access: to know what data we hold about you and obtain a copy.
Rectification: to correct inaccurate or incomplete data.
Erasure: to request deletion under certain conditions.
Restriction: to limit processing in specific cases.
Data portability: to transfer your data to another controller (where applicable).
Object: to processing based on legitimate interest (e.g., marketing emails).
Withdraw consent: at any time, where processing is based on consent.
Complain: to the Slovak Office for Personal Data Protection – www.dataprotection.gov.sk – or your local supervisory authority.

To exercise any of these rights, contact us at info@keeprivacy.com or +421 944 150 451.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. Updates will be published on our website with a new effective date.

8. Contact

Controller: PINK BERRY s. r. o.
Priemyselná Štvrť 221/2, 083 01 Sabinov, Slovakia
Email: info@keeprivacy.com | Phone: +421 944 150 451
Website: www.keeprivacy.com