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📜 Terms and Conditions

Effective Date: October 27, 2025

Seller:
PINK BERRY s. r. o.
Priemyselná Štvrť 221/2, 083 01 Sabinov, Slovakia
Company ID (IČO): 55828302
Tax ID (DIČ): 2122101377
Not a VAT payer (VAT detection until 1 September 2025)
Registered with the District Court Prešov, Section: Sro, File No. 46798/P
E-mail: info@keeprivacy.com
Phone: +421 944 150 451
Website: www.keeprivacy.com

1. GENERAL PROVISIONS

1.1 These Terms and Conditions (“Terms”) govern the rights and obligations between PINK BERRY s. r. o. (“Seller”, “we”, “us”) and the Buyer (“you”) in all contractual relationships concluded remotely through our online store available at www.keeprivacy.com (“E-shop”).
1.2 All personal data are processed in accordance with applicable data protection legislation and our [Privacy Policy], available on the Website.
1.3 All communication and contract formation take place electronically.
1.4 If any specific agreement confirmed during checkout conflicts with these Terms, that specific agreement prevails.

2. DEFINITIONS

Digital Content – any data created and supplied in digital form, including Notion templates, e-books, documents, or downloadable files.
E-shop – the online store operated by the Seller at www.keeprivacy.com.
Order – your binding offer to conclude a purchase contract.
Contract – the purchase contract concluded when we confirm your Order by e-mail.
Consumer – a natural person acting outside their business activity.
Entrepreneur – a person acting within their business or professional activity.
Total Price – the final price including all applicable charges.

3. CONCLUSION OF CONTRACT

3.1 Digital Content can be purchased only through the E-shop.
3.2 By submitting an Order, you confirm that all information provided is correct and complete.
3.3 Steps to conclude the Contract:
a) Select a product and add it to your cart.
b) Fill in your billing details.
c) Choose a payment and delivery method and click “Continue" and "Order with obligation to pay.”
d) You will receive an email confirming your Order and including these Terms.
e) The Contract is concluded when you receive that confirmation.
3.4 If the Digital Content is unavailable or an obvious pricing error occurs, we may cancel the Order and refund any payment received.

4. PRICE AND PAYMENT

4.1 All prices displayed on the E-shop are final, as we are not a VAT payer.
4.2 Payment methods:
• PayPal (immediate payment)
• Bank transfer – must be completed within 5 calendar days of receiving the Order confirmation.
4.3 If payment is not received within the period above, your Order may be cancelled.
4.4 Once payment is received, we will issue an electronic invoice, sent to the email address provided.

5. DELIVERY OF DIGITAL CONTENT

5.1 Upon receipt of payment, the Digital Content will be delivered within 24 hours via a secure download link or direct access link (e.g., Notion).
5.2 You are responsible for providing a valid and accessible email address and ensuring that your device and internet connection allow successful download.
5.3 Download links are valid for 7 days from delivery unless stated otherwise. We may, at our discretion, resend or extend access upon your request.
5.4 By submitting your Order, you give explicit consent for immediate delivery of the Digital Content and acknowledge that you lose your right of withdrawal once delivery begins or access is provided.

6. WARRANTY AND DEFECTS

6.1 We warrant that the Digital Content will be delivered without defects and will correspond to its description on the E-shop.
6.2 If you cannot open, access, or download the Digital Content, please notify us by email at info@keeprivacy.com within 14 days of delivery, including:

  • your name and order number;

  • a description of the issue;

  • a screenshot or other proof of the problem (if available).
    6.3 We will respond within 5 business days and either:
    (a) provide corrected or replacement files, or
    (b) refund the purchase price if the issue cannot be resolved.
    6.4 We are not liable for defects caused by incompatible software, outdated systems, or misuse of the Digital Content.

7. LICENCE AND INTELLECTUAL PROPERTY

7.1 All Digital Content available through the E-shop is protected by copyright and remains the exclusive property of PINK BERRY s. r. o. or its licensors.
7.2 Upon purchase, you are granted a non-exclusive, non-transferable, revocable licence to use the Digital Content for personal or internal business purposes only.
7.3 You may not:

  • copy, share, redistribute, resell, or sublicense the Digital Content;

  • claim authorship or remove copyright notices;

  • make the Digital Content publicly available or otherwise distribute it online.
    7.4 Any unauthorised use of the Digital Content constitutes a breach of these Terms and may result in licence termination and legal action.

8. RIGHT OF WITHDRAWAL

Under §20 of the Slovak Consumer Protection Act and Directive (EU) 2011/83, you acknowledge that you have no right to withdraw from a contract for Digital Content not supplied on a physical medium once delivery has begun with your prior express consent and acknowledgment that this right is lost upon delivery.

9. LIABILITY

9.1 To the maximum extent permitted by law, we are not liable for:

  • any indirect, consequential, or incidental damages;

  • data loss, business interruption, or loss of profit;

  • incompatibility or malfunction of third-party platforms (e.g., Notion).
    9.2 Our total liability for any claim arising under these Terms shall not exceed the amount paid for the relevant Digital Content.

10. COMPLAINTS AND DISPUTE RESOLUTION

10.1 You may send complaints or suggestions by email to info@keeprivacy.com.
10.2 If you are not satisfied with how we handled your complaint, you may contact the Slovak Trade Inspection Authority (SOI) – Regional Inspectorate for the Prešov Region, Obrancov mieru 6, 080 01 Prešov, Slovakia.
Phone: +421 51 7721 597 Website: www.soi.sk
10.3 Consumers may also resolve disputes online via the EU ODR Platform: https://ec.europa.eu/consumers/odr/.

11. FORCE MAJEURE

We are not liable for delays or failure to deliver caused by events beyond our reasonable control, including internet outages, system failures, strikes, or other force majeure events.

12. FINAL PROVISIONS

12.1 All communication between the Seller and Buyer shall be carried out electronically via email.
12.2 We may amend these Terms at any time, but such changes will not affect Contracts already concluded.
12.3 The Contract and these Terms are governed by the laws of the Slovak Republic and the relevant EU consumer protection regulations.

Seller: PINK BERRY s. r. o.
E-mail: info@keeprivacy.com
Phone: +421 944 150 451
Website: www.keeprivacy.com